There’s an old saying, “A man who makes a mistake, and fails
to admit it, has made two mistakes.”
Part and parcel of integrity is the ability to critically
evaluate your own beliefs – and to change those beliefs in accordance with the
evidence. That’s easier said than done. What most people actually do is to
cherry-pick the evidence to support their previously held beliefs.
There’s huge “social risk” in admitting a mistake:
embarrassment, shame, fear of ridicule. But it’s extremely important to be able
to do it. Admitting a mistake is an act of courage, and every act of builds
more courage.
It’s also important to understand what a “mistake” is.
A mistake is an unintentional error. A blunder that arises
from a erroneous belief.
Let’s say you’re adding up a column of numbers and you
forget to carry the 1. Despite your best efforts and intentions, the total is
inaccurate. That’s a mistake.
Let’s say you’re typing the word “cat” and it comes out
“vsy.” Despite your best efforts and intentions, the word spelling is
incorrect.
Let’s say you trust someone who turns out to be a consummate
liar. Despite your best efforts and intentions in believing them, you find out everything they ever said was false.
It’s very possible -- despite your best efforts and intentions -- to reach an erroneous
conclusion when the evidence you have is incorrect or incomplete. Part of your
job is to know how to be sure your evidence is correct and complete by asking
the right questions --and questioning the answers.
Let me be clear. There’s a big difference between “making a
mistake” and doing wrong.
It's not possible to make the same mistake twice. The first time is a mistake. The second time is a choice.
A fellow says, “Yes I’ve made some mistakes in the past.”
And then you find out that his “mistakes” were three armed robberies, four
forcible rapes and one murder. You know what? Those aren’t “mistakes,” Brother.
Those are acts that you knew or should have known were inherently wrong because
they did injury to innocent people. The only “mistake” is that you’re not still
in prison. Every villain in the world cries “mistake” when he finally gets
caught and has to pay the piper. I recall a case in which an individual ran
over their spouse with the family car – then backed over the victim and ran
over them again – and had the gall to refer to it as an “accident.”
In the law there’s the concept of malum in se – something
that is evil in and of itself. Murder, rape, robbery, assault and kidnapping
lead the hit parade of mala in se. These things are wrong, they’re always
wrong, they’re wrong no matter who does them, not matter who they do it to, or
what their reason is --- and everybody knows or should know that. You don’t
“accidentally” kidnap someone, or “unintentionally” rob someone, or
“innocently” rape someone.
Mistake-making and wrong-doing are two completely different
things.
When it comes to mistakes, there’s a six-step process for
handling it.
Step One: Admit there’s a mistake. “That’s wrong.”
Step Two: Own the mistake. “Yes, I did
that.” No excuses.“
Step Three: Understand the
mistake. “How exactly did I go wrong?”
Step Four: Explore the mistake’s damages. “What are the consequences of
my error?”
Step Five: Make amends. “What do I have to do to fix this? To whom do I
owe an apology – or more.”
Whatever it takes to set things right, do it. And do it right away.
Step Six: Learn from the mistake. “How will I avoid making this kind of
mistake in the future?”
Some people would suggest a seventh step: moving beyond the mistake or letting go of it -- having done all
the above six steps.
I disagree.
“Every man is a product of his own works,’ wrote Cervantes, in Don Quixote. Those works include victories and
defeats, triumphs and errors. And some mistakes are worse than others, do more
harm than others.
Most people let themselves off the hook quite easily. A fighter doesn’t. A fighter takes responsibility for what he or she
does – and carries the responsibility for what he or she has done.
I think you keep your mistakes on a chain around your neck so they
jingle like spurs when you walk, and remind you to be careful.
aac
(On this topic, I strongly recommend the brilliant 1986 film, The Mission, starring Robert de Niro.)